Frequently Asked Questions

What is Choose Your Way?

Choose Your Way offers flexible counselling, coaching and mentoring for adults, informed by a neurodivergent perspective.

You don’t have to be neurodivergent to work with us. Our approach is neuroaffirming because that reflects Hannah’s professional experience, training and lived experience — but everyone is welcome.

Sessions can be online, in a private therapy room, through Walk & Talk, or sometimes in your own home, subject to location, availability and suitability.

What’s the difference between counselling, ADHD coaching and autistic mentoring?

There can be lots of overlap — and you don’t have to choose one and stick to it.

Counselling gives us space to explore emotions, experiences, relationships, identity and the things that feel difficult.

Coaching can be more practical and forward-focused, exploring things like executive functioning, motivation, overwhelm, boundaries and finding strategies that actually work for you.

Mentoring can provide longer-term support and a space to explore neurodivergence, identity, communication, sensory needs, relationships, burnout, work, study and everyday life.

In reality, we often blend these approaches. One session might be more therapeutic, another practical, and another simply about making sense of what’s happening.

We work with what you need rather than trying to squeeze you into a particular box.

What experience and training do you have in neurodivergence?

Hannah brings both professional expertise and lived experience to her work.

She is ADHD, dyslexic and dyspraxic. Her dyslexia and dyspraxia were diagnosed in childhood and her ADHD in adulthood. Neurodivergence is also part of her wider family experience.

Professionally, Hannah has worked as an autistic mentor at the University of Warwick and has undertaken specialist training in autism and ADHD. She is a qualified counsellor, registered with the British Association for Counselling and Psychotherapy (BACP, membership 413857), and a qualified coach with the Chartered Management Institute (CMI).

So the neurodivergent perspective at Choose Your Way isn't just theoretical. It comes from a mixture of professional training, years of working alongside neurodivergent people and lived experience.

You can also read Hannah’s blogs if you’d like to know more about her own neurodivergent journey.

How much do sessions cost?

Online

  • 60 minutes — £90

  • 90 minutes — £130

In-person and Walk & Talk

  • 60 minutes — £95

  • 90 minutes — £140

30-minute online sessions (£45) may be available for existing clients once we have established our work together, where a shorter session is appropriate.

In-person sessions are available in Stratford-upon-Avon and Kenilworth. Walk & Talk and at-home sessions may also be available, subject to location, availability and suitability. Additional travel charges may apply and will always be agreed beforehand.

Discounts are available for three or more sessions paid for in advance, and we have a limited number of concessionary spaces. Please contact hannah@chooseyourway.co.uk for current availability.

What happens in the free introductory call?

The introductory call is a free 30-minute online conversation.

It’s a chance for us to get to know each other a little, talk about what has brought you to Choose Your Way and get a feel for what you might be looking for.

We can think together about what kind of support might be useful and make a plan for what happens next. There’s no expectation that you need to arrive knowing whether you want counselling, coaching or mentoring.

If you would prefer your introductory session in person, this may be available for £45, subject to availability.

How often do I need to have sessions?

There’s no requirement to have weekly sessions.

We often suggest meeting weekly or fortnightly for the first few sessions while we get to know each other and establish what you need. After that, we can find a rhythm that works for you.

That might be weekly, fortnightly, monthly or more flexibly. Mentoring in particular can work well as longer-term support with sessions at different frequencies.

Your needs may change over time too, so the frequency doesn’t have to stay the same.

Do I need a neurodivergent diagnosis?

No.

You don’t need a diagnosis, and you don’t even need to identify as neurodivergent.

You might be exploring whether ADHD, autism or another form of neurodivergence makes sense for you, or you might simply find that a flexible, neuroaffirming way of working suits you better.

There’s no diagnostic gatekeeping here.

Can you diagnose ADHD or autism?

No. Choose Your Way does not provide diagnostic assessments for ADHD or autism.

We can, however, explore your experiences with you. If you’re wondering whether you might be neurodivergent, we can talk about what you’re noticing, whether seeking an assessment feels right for you, and what your options might be.

We can also support you before, during or after the diagnostic process.

What if video calls don’t work well for me?

That’s OK. Online support doesn’t have to mean sitting perfectly still, looking into a camera for an hour.

Cameras can be turned off, you’re welcome to move, fidget or take time to process, and we can discuss other ways of communicating where appropriate.

For some types of support, we may also be able to use messaging, including WhatsApp. We’ll agree together what is appropriate for the work we’re doing and make sure we have clear boundaries around how and when messaging is used.

Can I have sessions at home?

Potentially, yes.

At-home sessions may be available depending on your location, our availability and whether there is a suitable space for us to work together.

We need somewhere reasonably private and safe where we can talk without being overheard or regularly interrupted. We’ll discuss this with you beforehand.

Additional travel costs may apply and will always be agreed in advance.

Can I use insurance or other funding to pay for sessions?

Possibly.

Hannah is registered with a number of private health insurers, so your policy may cover eligible sessions. Please check with your insurer first as policies and authorisation requirements vary.

Coaching or mentoring may also be funded through Access to Work or Disabled Students’ Allowance (DSA) where the support forms part of your agreed funding.

If you receive Personal Independence Payment (PIP), you may choose to use some of your payment towards the cost of sessions.

If you’re unsure, get in touch and we can tell you what information you may need from us.

What if I can’t afford regular one-to-one sessions?

Please get in touch. We have a limited number of concessionary spaces available for people on lower incomes and can let you know what is currently available.

There are also lower-cost ways of accessing neuroaffirming support and community.

ND BrainSpace provides peer support and opportunities to connect with other neurodivergent adults. Visit www.ndrelationshipsspace.co.uk for current groups and information.

ND RelateSpace is our online community offering peer connection alongside online coaching, group support, training and resources. Visit www.ndrelatespace.co.uk for current information.

These don’t replace individual therapy where that’s what you need, but they can offer another way to access support.

Can someone else help me arrange a session?

Yes.

A partner, friend, family member or carer can help you make initial contact or arrange an introductory call. With your agreement, they can also join the introductory conversation as a supporter.

We’ll always keep you at the centre of decisions about your support.

Do you work with under-18s?

At the moment, Choose Your Way only works directly with adults aged 18 and over.

If you’re looking for support for a child or young person, the Counselling Directory and specialist autism/neurodivergence directories can help you find practitioners who work with under-18s.

Counselling Directory

Autism/neurodivergence directory

We recommend asking any prospective practitioner about their experience with neurodivergence and what a neuroaffirming approach means in their work.

How does confidentiality work?

What you talk about in counselling, coaching or mentoring is treated as confidential, and we won’t ordinarily share information about you without your knowledge or consent.

There are some limits to confidentiality, including situations involving serious risk of harm, safeguarding concerns, certain legal requirements or a court requiring information to be disclosed.

Hannah also discusses her clinical work in professional supervision, with identifying information kept to a minimum.

We’ll explain confidentiality and its limits clearly before we begin working together. If information ever needs to be shared, we aim to involve you wherever appropriate and only share what is necessary.

What happens if I need to cancel or move a session?

That’s fine — sometimes the session you booked just isn’t going to work that week.

You can cancel or rearrange your appointment with at least 24 hours’ notice without being charged for the session.

Cancellations or changes made with less than 24 hours’ notice may still be charged at the full session fee.

If we need to cancel or rearrange, we’ll give you as much notice as reasonably possible.

How do I get in touch or book a session?

The easiest way to get started is to book a free 30-minute introductory call.

It gives us a chance to get to know each other a little, talk about what you’re looking for and see whether working together feels like a good fit. You don’t need to know whether you want counselling, coaching or mentoring before you book — we can work that out together.

If booking a call feels like too much of a first step, or you have a question you’d rather ask before booking, you’re very welcome to email us: hannah@chooseyourway.co.uk or 07949251741 (My preference is a message or WhatApp)

You’re also welcome to get in touch if you need help arranging your first appointment, want to ask about accessibility, funding, concessions or different ways of meeting, or simply aren’t quite sure where to start.

There’s no pressure to have everything figured out before you contact us.